Washing machine not producing cold water


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Old 07-31-17, 03:25 PM
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Washing machine not producing cold water

So im kind of stuck. Our washing machine for some will not produce any cold water when set to the cold setting. When we begin the fill cycle it'll be cold for maybe 5 seconds and then immediately goes to hot water. Ive checked other faucets around the home and they all produce cold water. I even went as far to turn off the hot water and left the cold open and it stayed hot. So im not sure if it's a appliance issue or something else. Any information would be greatly appreciated.
 
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Old 07-31-17, 03:31 PM
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Welcome to the forums.

If the washer is near the water heater it may be getting the hot water that the water heater has forced out the cold water side due to expansion.

That hot water should only last 10-15 seconds and then turn cold.
 
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Old 07-31-17, 05:29 PM
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Are you saying that you get hot water out of the cold faucet? Or you saying when you put washer on cold you get hot water?
 
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Old 08-01-17, 06:23 AM
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No i was saying that the faucets in the home are all operating correctly. The only issue im having is no cold water being produced from the washer when it is set on cold water.
 
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Old 08-01-17, 06:28 AM
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The washer and dryer actually are sitting in the same room as the water heater. How would i be able to rectify this?
 
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Old 08-01-17, 06:48 AM
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Originally Posted by Montgomery84
Our washing machine for some will not produce any cold water when set to the cold setting.
Well, not exactly producing water...

    You've got hot and cold water in the pipes, the question is how it's getting to the washer...

    Sounds like the hot/cold hoses are reversed.

    What happens if you have it fill with hot water? Does it come out cold?
     
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    Old 08-01-17, 09:01 AM
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    First post model # of washer, Next is this a new install? Check that cold and hot water hoses are connected in the right places. When washer is put on hot what temperature is the water Cold or Hot?
     
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    Old 08-15-17, 07:58 AM
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    Sorry for the late reply

    I tried to locate the model number but w as unsuccessful. I completely turned the hot off and started a fill cycle with just the cold two open and it went straight to hot water. The hoses and the connections are color coded and it even says "hot and cold" for easy installation. I honestly have no idea what else the issue could be.
     
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    Old 08-15-17, 10:18 AM
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    Bad mixer valve in the washer? Set the washer to cold only. Start the washer. Does any water fill the machine?

    The very short bit of cold water could be from the hot side before the water setting in the pipe is flushed out.
     
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    Old 08-15-17, 10:40 AM
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    You have not given a make so I can't help with model #. Give at least make so we can help. Feel hoses and see if they are connected right, If hose is hot which I think it will be change hoses on valves or at back of washer. I can't tell you how many houses I have been in where the hose connections are reversed.
     
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    Old 08-15-17, 12:38 PM
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    The first thing I would do is shut the valves at the wall off, disconnect one of the hoses from the washing machine, put it in a 5 gallon bucket, open the respective valve, run a couple of gallons, shut the valve off, then do the same with the other hose. Each hose should run a couple gallons of water in about the same amount of time, so this way you can confirm which hose is cold and which is hot, as well as that you are getting proper flow through each hose. If they flow the same you will know that the problem is at the machine, if not you will know that you have a restriction, possibly a partially closed valve or whatever on the cold side.
     
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    Old 08-16-17, 05:23 AM
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    If it has one, clogged inlet side strainer at the washer?
     
     

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