Washing machine wont fill with water


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Old 05-20-18, 06:29 AM
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Washing machine wont fill with water

Hello,
Have a Samsung he washer front load model WF42H5000AWA2 that wont fill with water. There are no codes showing. Checked all valves and they have resistance. Checked level sensor and that has resistance. Any ideas? Is there a way to put machine in diag mode? Thanks in advance
 

Last edited by PJmax; 05-20-18 at 11:09 AM. Reason: corrected model number
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Old 05-20-18, 11:11 AM
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You had four 0's in the model number. I changed it to three 0's. Just confirm that is correct.

There should be a tech sheet inside the control panel. It will have diagnostics on it.
I'm getting hits to the following link for a manual. See if it is your washer.
samsung tech manual.pdf
 
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Old 05-20-18, 02:44 PM
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No hot or cold water? First off make sure the water is turned on can't tell you how many service calls I have gone on to find water off. Next make sure the screens in fill valve are clean. Take hose off and screen inside valve. Next you need to go into service mode. Tech sheet will tell you how.
 
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Old 05-21-18, 04:11 AM
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Yes checked water and screens. Will not fill with hot or cold. Yes I did have too many zeroes in model number that one is correct. Also I looked behind control panel and no tech sheet
 
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Old 05-21-18, 03:38 PM
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I just found a manual for you. troubleshooting starts on page 32, Looks to be a 132 pge manual so did not go to far.
Samsung WF42H5000AW-A2 User Manual | Page 33 / 132 | Also for: WF42H5200AF-A2, WF42H5200AP-A2, WF42H5200AW-A2
 
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Old 05-21-18, 06:23 PM
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Update

Thank you for the manual. After checking the valves and water sensor it turns out it was only not filling with water in normal mode. All other wash cycles work so I imagine it is just the contacts in the normal mode. Thanks again.
 
 

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