Electric strike not working


  #1  
Old 01-08-17, 12:03 PM
V
Member
Thread Starter
Join Date: Jan 2017
Location: Greece
Posts: 1
Upvotes: 0
Received 0 Upvotes on 0 Posts
Electric strike not working

hello to everybody,
i have bought the video camera with door bell
ENNIO SY811WMC12 2 Apartment Family Video Door Phone Intercom Waterproof Doorbell Camera 2 Monitors Sale - Banggood.com
my electrician connected it and the camera and the microphone working great but the electric strike does not. When i press the key button on the monitor then i hear a noice <tik>on the door but the strike is not moving. Please anybody knows how to fix it?? I am stuck and do not know what to do. Thank you for any help.Name:  Elektric strike 1.1.jpg
Views: 224
Size:  34.4 KBName:  Electric strike 1.jpg
Views: 229
Size:  35.7 KBName:  First floor 1.jpg
Views: 222
Size:  29.2 KB
 
  #2  
Old 01-08-17, 12:59 PM
PJmax's Avatar
Group Moderator
Join Date: Oct 2012
Location: Jersey
Posts: 65,121
Received 3,992 Upvotes on 3,583 Posts
Welcome to the forums.

You need to change your user bio from Athens to non-US as you are in Greece.

The electrician would have been the person to check it out. The door strike works on a certain voltage and that would need to be checked at the strike when the unlock button was pushed.

The strike could be jammed/defective or the power supply could be the wrong voltage or too low.
 
 

Thread Tools
Search this Thread
 
Ask a Question
Question Title:
Description:
Your question will be posted in: