Maple Floors cracking and splitting


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Old 04-12-16, 03:19 PM
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Maple Floors cracking and splitting

We had flooring replaced due to water damage last year. Shortly after install the wood began separating. Then the cracking and splitting began. We were told to wait until spring as it can expand but should go back when the weather warms up. The pictures show the damage and current state of the floors. The contractor said the wood was properly aged and of good quality. We had the previous flooring for 20 years with no issues. Any idea what could cause this? Thank You![Name:  IMG_0150.jpg
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Old 04-12-16, 03:24 PM
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That wide of a gap isn't acceptable!
Was the wood acclimated before it was installed? or did they just bring it out and start installing
 
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Old 04-12-16, 05:10 PM
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I don't think we need a tape measure to judge the gap. This is crazy. Maple is very stable and is used in guitar necks, cabinets, etc., something that will ideally last forever with little movement.
Yours is laminate but should still have some stability.

JMO, but this is a legal issue and not how to fix it, the floor needs to go. The sooner you file a suit, or let someone know you are very unhappy, the better. If this is a nationwide corporation, I would get the nationwide bosses involved and heads will roll.
 
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Old 04-12-16, 05:42 PM
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How long after the water damage was the new floor installed? Did they check the moisture level in the subfloor and basically the rest of the house?

I would expect two layers of subfloor under a laminate and that could take some time to dry.

When was the flood and when was the install?

Bud
 

Last edited by stickshift; 04-13-16 at 07:38 AM. Reason: fixed typo
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Old 04-13-16, 03:02 AM
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When was the floor and when was the install?
Bud, did you mean 'when was the flood' ?
 
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Old 04-13-16, 05:25 AM
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Good morning Mark, you are correct LOL. Just trying to see if they waited long enough for everything to be really dry. Also, if it was humid outside maybe things didn't dru as quickly as they should.

Thanks,
Bud
 
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Old 04-13-16, 09:54 AM
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Maple floors cracking and splitting

One January 17th a piece (seal?) broke from dishwasher (while not being used) allowing water source to enter and subsequently over flow onto the floors. Service Master placed several vacuums and ran them for over a week. Once levels were determined to be dry the removal and replacement began. Thanks again as any feedback is very important. Is there a fix for this? Not sure who should be accountable for the repairs.
 
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Old 04-13-16, 10:04 AM
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Insurance company pay for the repairs? If so, I would get them involved again.

I think the person who installed the floor should be on the hook for this.
 
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Old 04-13-16, 10:07 AM
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I'm no lawyer, but have been sued over water damage that the customer "thought" was my fault, namely a burst supply line.

The insurance company should have covered this flood because it was a one-time catastrophic flood and not something that leaked over years.
IF the insurance company paid for the repairs, they should also be involved in any disputes or poor workmanship. They are paying for the job to be done right.
 
 

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