Screws popping out

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Old 01-08-17, 06:31 PM
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Screws popping out

I have an Overhead garage door with remote opener, sheet metal panels. The screws on the hinge of the second panel, repeatedly strip the holes in the door panel. We're going to replace with a carriage bolt. Should we add more hinges to the door itself? The door does not have a tension spring, only two extension springs, would adding a tension spring fix the problem?
 
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Old 01-08-17, 06:38 PM
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Old 01-08-17, 06:48 PM
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Your images didn't make it. But a problem with screws ripping out of hinges suggests a track alignment problem. The two tracks need to be closely aligned with one another, and they need to be set at the proper height and they need to be at right angles to the wall. I'd start by carefully checking the alignment.
 
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Old 01-08-17, 07:36 PM
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Trying again with photos Garage
 
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Old 01-08-17, 07:39 PM
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Thank you for the reply, I'll measure & see the line-up. We have two garage doors & both have stripped at that hinge.
 
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Old 01-08-17, 11:30 PM
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Based on the pics, it appears you have a large gap between the top and second panel down. The gap looks even bigger right under the center hinge. If so that indicates a bowed panel. Since this has been happening repeatedly, that gap is understandable but shouldn't be there. I've seen single skin doors where the springs weren't adjusted correctly or the door wasn't reinforced correctly and the opener caused similar (only much worse) damage.

Is this a 5 panel door? Do you know the model?
 
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Old 01-09-17, 05:22 PM
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Added three photos Garage by Babelsgp | Photobucket

You can see the model number in the images.
The doors are five panels.

I've included a picture of the other door. You can see the same gapping pattern of the panels. As well as the same failure point of the screws popping out.

I purchased this home 4 years ago, this portion of the house was completed in the mid 1990s so I'd guess nothing has been changed on that door since 1995.
 
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Old 01-10-17, 12:01 AM
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Sorry. I don't see any model number. On the label you mean? That's just the part number for the label itself.

Sorry, more questions.

Is the hinge that's tearing out different from the next one below it? It looks like it in the pics at least.

How wide is the door?

Can the doors be rolled up or down manually without catching or dragging? Will they stay pretty much stationary when released anywhere in the middle 2/3 of the opening?
 
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Old 01-10-17, 12:29 AM
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Garage by Babelsgp | Photobucket

Added two more images of the hinge. Yes it is different than those below it.

The door is 108 inches wide

Yes the door can be rolled up. But the gap between the panels worsens

At 3 panels up horizontal the remaining vertical 2 panels will pull the door back closed
 
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Old 01-10-17, 03:13 AM
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So it's 9 ft wide.

If just two panels will pull the rest down, your springs are weak or need to be adjusted or replaced. That would definitely cause stress on the opener bracket. It is designed for a well balanced door.

I can't say for sure, but I'd bet the hinges in the center are a part of the problem as well. They are part of the actual reinforcement bracket aren't they.

I'm not sure OD does it, but most garage doors have numbers stamped into the hinges,, telling you where they go. I've only worked on a two OD models and they both had different
hinge designs. Yours makes 3.

I also don't like how the screws are only installed in the holes that don't allow adjustments. Hinges sometimes need adjusting!

My door here is an oddball to me also. No stickers, no labels, odd hinges. At least it's a rental.

Overhead Door has a very poor website and doesn't provide installation manuals, parts lists, or purchasing replacement parts. Their answer is always "Call an OD professional for any repairs". One reason I like Clopay better (plus they are from my hometown, and I get great customer service when I call). WayneDalton is decent also.

Btw...I think you may have a OD model 390 or 399 door depending on what the exterior looks like. They are the only two insulated doors with a steel interior. All the rest have a thin vinyl (like thick shelf liner) on the inside. 390 is short panels embossed on the outside, 399 is long panels.

Other than the problem with your springs, anything else from me would be conjecture from general knowledge of garage doors. You will need someone that knows more or has better resources for OD information.
 
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