I just posted this in another forum, but then remembered that this forum has a dedicated sub for garage door issues. My mother just moved into her newly constructed house. I'm no garage door expert, but I'm 99% sure the track should be in line with the center of the garage door so the arm connecting the door to the track is not angled like shown in the below photo.
It should be on the center of where its attached to the garage door and clearly there is plenty of wood to anchor it to do so, is there something on the ceiling it was placed off center for? I've seen worse, it will probably work just fine.
There must have been some space or mounting reason why the builder felt it necessary to install the opener and rail off-center. A wall mount opener might have been a better choice.
Uselesss - I don't blame you. Personally, that would drive me bonkers.
The builder should reinstall the operator and rail so it is aligned with the center of the garage door and patch/re-paint whatever (e.g. garage ceiling and rail mounting board on header) is necessary to make it the way it 'should have been' on day one of the house being finished and ready to be sold.
Update, the garage arm alignment was corrected, but here is the side-on view that shows the central track/head unit to be slightly angled. I asked about this and was told it is correctly installed and that "Anyone that says the garage door opener rail is supposed to be level is wrong and clearly not qualified to inspect our work".
The garage arm alignment issue did not give me confidence so I thought it was worth checking this other issue with as many sources as possible. The door is functional. Thanks
The rail doesn't have to be level. In fact, the rail should be mounted to the header board high enough so the rail actually slopes slightly downward toward the opener. You want to be sure the door fully clears the rail during the final stage of it closing.
It may be angled a bit extreme, but it's not totally whacky like that offset arm was that originally drew your ire.
The unit mounting and rail are not necessarily 100% correct.
As long as the top of the door doesn't hit the track it's ok.
However..... the track mounting over the door is not acceptable..... period.
That will tear the opener apart and put undue stress on the door.
It looks they mounted the GDO bar bracket directly on the same stud (red) where the spring bracket is attached. They should have attached a 2x6 or 2x8 to the wall across two wall studs and mounted the bar centered over the door.
This installation is not acceptable. But it will work long enough so that when it fails you will have no recourse in terms of warranty or liability. It could cause possible injury when it fails and tears from the mounting.
I have an old wooden 9X7 foot door. It has an Genie screw drive opener that works great. Can I get the 9X7 Door from Home Depot and use my old tracks? I didn’t want to get into changing out the tracks if I didn’t have too.. I guess I should look and see how thick the new door is compared to the old one? It would be an non insulated door.
Thanks for any input..Read More
Help..
I have an Overhead Door Legacy Garage Door Opener that does not work.
Model Number 696CD/B
Both the Wall switch and the Remote will not open the door
The Wall Switch light button does not work.
The plug outlet works.
The Opener is getting power:
The close door sensors are on.
The reprogram button activates the LED
Maybe it is a coincidence, but the day before it stopped working, I sprayed Glass Cleaner on the Wall opener to clean it off.
Any Suggestions??
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10-01-23, 09:18 PM
