Sillcock dilema


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Old 04-29-16, 05:15 PM
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Sillcock dilema

I have a 1/4 turn frost free hose bib I purchased from Lowes several years ago. The stem washer needs to be replaced on it but I can't seem to find a replacement in the big box stores. Are these things readily available? I'm not sure what the brand is and that could be a the problem. The logo is a capital M with an upside down triangle in the top of the M.
 
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Old 04-29-16, 05:52 PM
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Wow, I have never even heard of a frost proof quarter turn sillcock. I have seen quarter turn but not frost proof. I'm really curious how a quarter turn can be made with a stem washer. Can you post some pictures of what you've got?
 
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Old 04-29-16, 06:04 PM
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Perhaps stem washer is not the correct term. There is a washer behind the knob that prevents water from leaking when it is turned on.

I'll have to wait until tomorrow to take pictures.
 
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Old 04-29-16, 09:38 PM
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That would more likely be called a packing washer, o-ring or stem seal.

The only company that comes to mind with an M is Mueller.
If it is Mueller.... this info could be helpful.

(B&K Mueller has a lifetime guarantee on these units and a toll free number for customer support: 800-782-2385)

you tube/watch/feature=player_embedded&v=7HwiaP2VO5M
 

Last edited by PJmax; 04-29-16 at 09:54 PM.
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Old 04-30-16, 04:19 AM
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It's definitely a Mueller! Thanks. I'll see what I can do to get this fixed.
 
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Old 04-30-16, 04:22 AM
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That sillcock in the video is the one I have and that first washer is the one I need to replace.
 
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Old 04-30-16, 07:08 AM
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I called the number and left a message. We'll see what happens with that. Went to the local plumbing supply and they don't sell it either.
 
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Old 05-02-16, 05:30 PM
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They called me back and said they will send me a repair kit free of charge. I also ordered a new stem with all the required washers. That will get to me before what they send me. I'll at least have a spare for future repair.
 
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Old 05-02-16, 05:58 PM
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I just love it when a company stands behind it's products.
 
 

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