Moen shower valve install


  #1  
Old 08-20-18, 11:10 AM
A
Member
Thread Starter
Join Date: Aug 2018
Location: USA
Posts: 3
Upvotes: 0
Received 0 Upvotes on 0 Posts
Question Moen shower valve install

Hello. I just installed a #82663 Moen shower valve (3 handle) and it does not shut off. If I turn on the cold or hot it becomes more forceful but a lot of water flows through constantly. I am not sure why?
 
  #2  
Old 08-21-18, 12:39 AM
steve_gro's Avatar
Member
Join Date: Jan 2004
Location: San Francisco
Posts: 967
Upvotes: 0
Received 1 Upvote on 1 Post
You'll have to take out the stems and have a look -- that's where you'll find the problem.
 
  #3  
Old 08-21-18, 05:54 AM
Norm201's Avatar
Member
Join Date: Sep 2013
Location: United States
Posts: 10,956
Received 721 Upvotes on 640 Posts
Call Moen for help. Did you remove all the packaging?
 
  #4  
Old 08-21-18, 06:24 AM
A
Member
Thread Starter
Join Date: Aug 2018
Location: USA
Posts: 3
Upvotes: 0
Received 0 Upvotes on 0 Posts
Yes I removed the packaging. I called Moen but they only set up a call back for days later. Thanks
 
  #5  
Old 08-21-18, 06:41 AM
Norm201's Avatar
Member
Join Date: Sep 2013
Location: United States
Posts: 10,956
Received 721 Upvotes on 640 Posts
I'm betting you error-ed in some way during installation. Try searching for some videos on You-Tube.
 
  #6  
Old 08-28-18, 07:38 AM
A
Member
Thread Starter
Join Date: Aug 2018
Location: USA
Posts: 3
Upvotes: 0
Received 0 Upvotes on 0 Posts
Hello, I have resolved this, there was a problem with the cold cartridge in the new fixture. Moen sent me a replacement.
 
  #7  
Old 08-28-18, 03:36 PM
Norm201's Avatar
Member
Join Date: Sep 2013
Location: United States
Posts: 10,956
Received 721 Upvotes on 640 Posts
Glad to hear you solved the problem.
 
 

Thread Tools
Search this Thread
 
Ask a Question
Question Title:
Description: