No hot water from shower panel

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Old 04-01-19, 08:36 AM
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No hot water from shower panel

I installed a Vigo(VG08008) shower panel (thermostatic mixer) less than two years ago. Now all I'm getting is cold water out of it. I took off the temperature control knob and when I loosely put it on the control and turn it, I never get hot (or warm) water. It turns around about 2 times. I get hot water from the nearby faucet.

I am not sure what to do at this point. I assume I can replace the mixer valve and don't have to replace the whole panel, but I'm not sure if there is anything else I should check first.
 
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