Hey guys, during the summer last year we put in a basin with a sump pump, bought both from Home Depot. [url]https://www.homedepot.com/p/Everbilt-18-in-x-22-in-Sump-Pump-Basin-SF20/204733081[/url] and a pump something like this [url]https://www.homedepot.com/p/Everbilt-3-4-HP-Pro-Snap-Action-Sump-Pump-HDS75/308300784[/url] but it never worked as it should as every now and then the pump would not eject and we would need to manually need to plug the pump directly into the AC Outlet. We replaced the same pump 2 times so 3 pumps total with same issue. A plumber told me what we should have done was to get a matching set of basin and pump but now I am wondering what options we may have to replace that basin since that basin had concrete around it in order to replace it with a matching basin and pump set, any ideas please?

Hi there, I hope this is the correct forum to post this issue, so, here goes… I have a secondary building on my property that is my workshop on one end and a rental suite on the other. The water supply line (2” black HDPE flex. pipe) that comes into the mechanical room, located in the basement of the rental suite end of the building, is approx. 3’ deep and was installed when the building was built, approx. 12 yrs. ago. Up until about 4 yrs. ago everything was fine, but, one winter it got a lot colder than it had ever gotten in my 20 years in the property and, for the first time, the water supply line froze. It got really cold (below -15 deg. C) for at least 3 weeks before the first snow fell. So, after things warmed up enough to start digging, I exposed the supply line, where it comes through the foundation wall, and installed/attached a thermostatically controlled heat tape to the outside the water line. All was good for 2 winters, then, last winter it froze again, even though the heat tape was plugged it. I checked for resistance, in the plug end of the heat tape, but got nothing, so, I can only assume the heat tape has gone bad. I’m pretty sure I attached the heat tape to the water line, put a bit of insulation around it, and called it a day, which, I’m thinking wasn’t proper protocol, having looked back on it. I’ve recently been researching how to remedy this and came across this information: “1. Cover pipe with 2 inch thick sheet of the pink styrofoam insulation board (we find it at Home Depot) before filling in trench. Put board on top of the line, not under it. You want to keep the cold from coming down and allow the heat from the earth to come up to warm the pipe. This will help keep the line from freezing, especially with frequent water movement through the line. 2. Burying heat tape does not last long. Run another pipe along the water line and tape to the water line. Run the heat tape through the new line. Heat will transfer and keep water line from freezing. Install with a pull rope so you can easily pull and replace heat tape in the future. It never lasts forever.” Does anyone have any input as to whether this would be a preferred method to my direct burial approach? I’ve also read that heat tape usually doesn’t last more than 3-4 yrs. and a way to retrieve and install new heat tape, without digging the area up every so often, would be great also. Thanks for the time. I look forward to some help in this one.